Acceptable Use Policy

You must have explicit consent from recipients before sending marketing traffic. Transactional and one-time-password messages must relate to a service the recipient has requested.

Do not send: unlawful, deceptive, or fraudulent content; content that promotes hate, violence, or exploitation; phishing, malware, or scams; unauthorized political or religious solicitation; and content prohibited by destination-country regulations.

Certain verticals (gambling, adult, high-risk financial) may require pre-approval and are prohibited on some routes.

Marketing traffic must honor STOP and equivalent keywords. We enforce this automatically and expose the unsubscribe list via API.

Use sender IDs you are authorized to use. Impersonation of banks, government, or third parties is grounds for immediate suspension.

Suspected abuse can be reported to abuse@sendafrica.online. We investigate all reports.

Violations may result in throttling, suspension, or termination without refund, and referral to authorities where required by law.